At InsuranceLeadsIndia.com, our goal is to ensure you receive high-quality insurance leads that meet your business requirements. While we take every step to deliver accurate and relevant leads, we understand that issues may sometimes occur.
This Replacement Policy explains when and how you can request a replacement lead.
1. When Leads Qualify for Replacement
You are eligible for a replacement lead if:
- The lead contains invalid contact information (non-working phone number or email).
- The lead is a duplicate already delivered to you.
- The lead details are completely irrelevant to the insurance category ordered.
2. When Leads Do Not Qualify for Replacement
Leads will not be replaced in the following cases:
- The prospect was contacted late and became unresponsive.
- The lead showed no interest in your service.
- Incorrect use of the filters or category selection during the order.
- Leads successfully delivered but not converted into sales (conversion is not guaranteed).
3. Resolution Process
For each valid replacement request, we will provide an alternate lead of the same category at no additional cost. Replacement requests must be submitted within 7 days of lead delivery. All requests are reviewed by our quality assurance team before approval.
4. Contact Us
For replacement requests, please reach out to:
📧 support@insuranceleadsindia.com